Ifeoma Emelia Achi

Research by ifeoma emelia achi

• Labour Management Relations and Service Delivery in Anambra State Ministries: 2014-2024

  Category: Social and Management Sciences

  DOI: https://www.ijsrjournal.com/ijsrsm.v2i2.2026.ijsr-572873

  This study examined the relationship between labour-management relations and service delivery in Anambra State Ministries from 2014 to 2024. Anchored on Victor Vroom’s Expectancy Theory, the research focused on how industrial actions and mediation mechanisms affect the timeliness and quality of public service delivery. A descriptive survey design was adopted, with data collected from a sample of 372 civil servants drawn from a population of 5,327 using stratified random sampling. A structured...

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